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In-store Pickup Policy

In-store Pickup Policy

Thank you for visiting and shopping at Dragon Imports & Collectibles. Following are the terms and conditions that constitute our In-store Pickup Policy.


***Due to Public Health warnings by the CDC, this is subject to change without notice***
Our current pickup hours are Tuesday through Saturday from 12pm to 4pm only.  We will continue monitoring the situation and adjust as public health recommendations dictate.  See below for normal policy:

In-store pickup is only available to orders within the State of Texas and only available during the following hours:

Tuesday to Saturday - Noon to 7pm
Sunday - 12 to 4pm
Monday - Store Closed (No pickup hours available) 

Store will be closed on most major holidays.  If you have a pending pickup, we will do our best to attempt to reach out to notify based on the information supplied.

Holding Time:

After 7 days we will contact the order holder based on the information supplied to see the availability for pickup.  If no response is given, the order will be placed in holding indefinitely.

Refunds can be provided within the first 30 days, if an order remains in holding.  If an order is not picked up after 30 days, the order may only be exchanged for in-store credit.